Frequently Asked Questions

Everything you need to know about shopping at The Magic Trunk

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are my payment details secure?

Absolutely. We use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay for a seamless checkout experience.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Can I change or cancel my order after it's placed?

We process orders quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.

How can I track my package?

Once your order ships, you will receive an email with a direct link to your tracking information. You can also track your status directly through your account dashboard.